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WZ Articles

Top 10 Reasons for Becoming an IAI Member
As the International Association of Interviewers (IAI) enters its 5th successful year, I find myself reflecting upon the many questions I have been asked about the IAI, and the value it brings. Said differently, over the years several interview and interrogation professionals had asked me what value an IAI membership...
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Maximizing Mentorship
Heavy lies the crown.  Success brings many rewards and many responsibilities.  One of the greatest responsibilities your success bestows upon you is passing everything you’ve learned on to others who are eager to develop their careers.  The very best leaders don’t see the next generation as a threat, withhold information...
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Past, Present and Future
The foundation of our story begins in 1982 with two pioneers in the industry, Dave Zulawski and Doug Wicklander.  Taking the first major steps in the world of non-confrontational interviewing 35 years ago was not always an easy path, but one of evolution, adaptability and growth.  Throughout the last few...
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Law Enforcement is a Profession, Change is Constant, and People Fear Change
In January of 1977 this author reported to the Chicago Police Academy as a recruit and in June of 2006 he retired as a Detective. In May of 2008, this same author was hired by the Cook County State Attorney’s Office, spending the next six years as an investigator. Having...
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What’s Trust Got To Do With It?
Trust is an important aspect at all levels of an investigation.  Your supervisors and business partners must trust that you will conduct your investigation in-line with your organization’s policies and procedures.  Similarly, the victims or complainants must trust you are taking their report seriously and will investigate it accordingly.  Just...
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Managing Your Emotions During an Interview
Emotions can run the full gamut for both parties involved in an investigative interview.  Both the interviewer and the subject may feel the push and pull of a wide range of emotions.  From happiness to sadness, fear and surprise, disgust, anger and even contempt, the interview process can produce the...
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I Did It?! Why Innocent People Confess
It is hard to imagine why someone would confess to something they didn’t do. To voluntarily provide information that results in incarceration, embarrassment, loss of employment, restitution or loss of freedom seems unfathomable. However, not only are there several cases of this actually occurring but it continues to happen throughout...
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The Making a Murderer Effect
Interrogation methods used improperly can cause a multitude of issues including involuntary or false confessions and make it increasingly difficult to identify the truth or obtain reliable information in an investigation.  This topic has been widely discussed in the recent months due to the popular Netflix documentary "Making a Murderer"...
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Lies, lies and more lies …the clever brain that lets liars get away easily!
Study shows lying gets easier for those who lie repeatedly!  A new brain study recently published in Nature Neuroscience focuses on the effects of lying on the amygdala, a small tucked-away part of the brain that processes negative emotions. Using live human volunteers who were incentivized to lie repeatedly, the...
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5 Tips for Surviving the Holidays
This can be a stressful yet profitable time for the retail industry and, unfortunately, a season that can cause even the most vested employee to feel under-appreciated and overworked. 
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