Reading List

[vc_row][vc_column width=”1/2″][vc_text_separator title=”Interview & Interrogation” color=”blue”][vc_row_inner][vc_column_inner][vc_column_text]Practical Aspects of Interview and Interrogation (Second Edition)
Authors: David E. Zulawski, CFI and Douglas E. Wicklander, CFI
Publisher: CRC Press, 2001

[/vc_column_text][vc_column_text]Telling Lies
Author: Paul Ekman
Publisher: W.W. Norton & Company, 2009

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_text_separator title=”Investigations” color=”blue”][vc_row_inner][vc_column_inner][vc_column_text]Memory-Enhancing Techniques for Investigative Interviewing
Authors: Ronald Fisher and Edward Geiselman
Publisher: Charles Thomas Publisher, 1992

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_text_separator title=”False Confessions” color=”blue”][vc_row_inner][vc_column_inner][vc_column_text]How the Police Generate False Confessions: An Inside Look at the Interrogation Room
Author: James L. Trainum
Publisher: Rowman & Littlefield Publishers, 2016

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Anatomy of a False Confession: The Interrogation and Conviction of Brendan Dassey
Author: Michael D. Cicchini
Publisher: Rowman & Littlefield Publishers, 2018

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_text_separator title=”Law Enforcement” color=”blue”][vc_row_inner][vc_column_inner][vc_column_text]Tactics for Criminal Patrol
Author: Charles Remsberg
Publisher: Calibre Press, 2001

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_text_separator title=”Psychology & Behavior” color=”blue”][vc_row_inner][vc_column_inner][vc_column_text]Blink: The Power of Thinking Without Thinking
Author: Malcolm Gladwell
Publisher: Little, Brown and Company, 2005

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/2″][vc_text_separator title=”Professional Development” color=”blue”][vc_row_inner][vc_column_inner][vc_column_text]Investigative Discourse Analysis
Author: Don Rabon
Publisher: Durham Carolina Academic Press, 1994

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Regulatory Enforcement

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[/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]Enforcement Depends on Information
Regulatory agencies enforce a different aspect of the law: the rules and requirements that keep people safe and healthy. But they have much in common with criminal law enforcement personnel.

During the course of their investigations, much of what they do involves obtaining information from people. These encounters may range from formal interviews, to licensing examinations, to questioning during on-site inspections.

The well-being of citizens, the economy, and the environment depends on their ability to efficiently and effectively obtain the truth.[/vc_column_text]

[/vc_column][vc_column width=”1/2″][vc_column_text]Obtain Information More Effectively
WZ trains regulatory investigators and inspectors to effectively uncover information with interview techniques and interrogation methods. Our courses equip them with a range of different approaches for eliciting information from reluctant subjects.

During these seminars our expert instructors  start with the fundamentals of interviewing and interrogation. We cover proven techniques for detecting deception, overcoming resistance, offering rationalizations, and evaluating truthfulness.

WZ teaches investigators and inspectors to plan for different types of encounters, to stay in control, and to make every question they ask as effective as possible.[/vc_column_text]

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Learn more about how WZ can create a custom program to fit your organization's needs
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Learn more about how WZ can prepare your team for their next interview.
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CFi recertification credits earned vary by length of seminar (24 credits are required for recertification)
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Dave,
I wanted to take a moment to thank you for a fantastic seminar. Your expertise was evident and the material was great. Since taking the course I have applied what I learned and have been completely surprised with how much easier getting the truth has become and how much more detailed my admissions are. Thank you again and keep up the great work!

Source Protected

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REMOTE TRAINING

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WEBINARS

HRCI & SHRM PRE-APPROVED! Experience WZ’s world class training from the comfort of your own desk! WZ has developed a series of webinars to further the education of investigators in the private sector, human resources and law enforcement.

Learn More
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Virtual Seminar

You can now attend the Level 1 Interview and Interrogation Seminar or Level 2 Practical Advanced Workshop in a completely remote, social-distanced, virtual environment. The program has been retooled from the ground up to leverage modern presentation technology.

Learn More
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WZ CAMPUS

For those investigators looking for a self-paced training experience, WZ has created the WZ Campus. The WZ Campus offers online learning for those who would like to focus on specific aspects of interviewing according to their own schedule, pace and learning needs.

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VIRTUAL COACHING

Book personalized time with a WZ instructor, a perfect opportunity to hone skills in need of an upgrade, work with individuals to overcome challenges, strategize an approach to on-going investigations, or simply hold a roundtable discussion.

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THE LINK

THE LINK is a simulated experience that provides investigators with the ability to master their interview and interrogation techniques in a risk-free environment before they attempt a real interview.

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10 HOUR ONLINE COURSE

Wicklander-Zulawski (WZ) and the Loss Prevention Academy have partnered to develop 10-hour, online, e-learning courses covering WZ’s proven methods of interviewing and interrogation for both loss prevention and HR/ER professionals.

Learn More
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Renewed and Ready

[vc_row][vc_column][vc_single_image image=”10056″][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Wicklander-Zulawski has been proud to support the learning and career development of our partners through virtual and remote programs during the COVID-19 season. Even as we continue to support and innovate those initiatives, our instructors have been preparing for the day they can get back on the road and conduct in-person seminars. Our RENEWED AND READY initiative will set the standard for post-COVID training with the latest research-backed best practices for healthy gatherings. We look forward to seeing you all again soon![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_text_separator title=”WZ Is Returning to a City Near You!” color=”blue”][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”10049″ alignment=”center” link=”https://www.w-z.com/training-schedule/?s_division=1&s_course=1&s_instructor=&s_state=&s_month=” onclick=”custom_link”][/vc_column][vc_column width=”1/3″][vc_single_image image=”10050″ alignment=”center” link=”https://www.w-z.com/wp-content/uploads/2020/06/R-AND-R-SAFETY-GUIDELINES-1.pdf” onclick=”custom_link”][/vc_column][vc_column width=”1/3″][vc_single_image image=”10051″ alignment=”center” link=”https://www.w-z.com/virtual-ii/” onclick=”custom_link”][/vc_column][/vc_row]


Resources

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[vc_column_text]At WZ, our job is not finished at the end of a seminar.  We believe in supporting our community of interviewers any way that we can.  Please visit the pages below and our blog for available support resources.

If you have any questions or ideas for additional support materials please contact us at info@w-z.com[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column]

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WZ News

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See the latest happenings around Wicklander-Zuwalski, including newsletters, press releases, and more.

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Blog

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Read articles and opinions from our expert trainers on topics of interest in all forms of interviewing.

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Conferences & Tradeshows

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Find out where Wicklander-Zuwalski will be presenting next.

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Truth Be Told

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Dave Thompson, CFI’s biweekly column for D&D Daily about finding the truth and staying informed.

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Investigative Forms

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Download and print forms that can be used to perform investigations using the WZ Method.

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Certificate Replacement

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Easily order any seminar certificate you need updated or replaced.

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WZ Watch Now

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Catch up on the great WZ video content of all kinds!

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Partner Links

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Visit Wicklander-Zuwalski’s partner websites, including resources for loss prevention and law enforcement professionals.

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Sales & Support

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OUR TEAM

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Brett Ward

Brett L. Ward, CFI

Vice President of Client Relations and Business Development,
Email: bward@w-z.com
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Joe Wolf

Joe Wolf, CFI

Federal Programs Manager
Email: jwolf@w-z.com
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Juan Valverde, CFI

Director for WZ Latin America
Email: jvalverde@w-z.com
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Chris Narrow

Chris Norris, CFI

Director for WZ EU, International Training, and Webinars
Email: cnorris@w-z.com
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Kelly Jones

Kelly Lakota-Jones

International Account Executive
Email: kjones@w-z.com
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Melanie Hewitt

Melanie Hewitt

Sales Assistant, Open Registration Courses
Email: mhewitt@w-z.com
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Sue Thompson

Office Manager & Seminar Coordinator
Email: sthompson@w-z.com
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Cindi Robison

Cindi Robison

Private & Public Sales Assistant, Contract Courses & Tradeshows
Email: crobison@w-z.com
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Emily Kuhn 1

Emily Kuhn

Association Manager, International Association of Interviewers (IAI)
Email: ekuhn@w-z.com
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Nancy

Nancy Sciukauskas

Administrative Assistant & Seminar Coordinator
Email: nancy@w-z.com
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Dee Rohrer

Dee Rohrer

Public Sector Sales Assistant
Email: drohrer@w-z.com
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Mercedes Balcer

Payroll Accounting Assistant
Email: mbalcer@w-z.com
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Pattie Mathison

Creative Marketing Supervisor
Email: pmathison@w-z.com
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Derek Hauk

Audience Development Coordinator
Email: dhauk@w-z.com
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Seminars

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Private Sector Seminar

More Detail

Who should attend?
Loss prevention, fraud investigators, auditors, human resources professionals, security personnel, school administrators, and students.

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Law Enforcement Seminar

More Detail

Who should attend?
Law enforcement professionals, federal government investigators, compliance regulators and criminal justice students.

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Human Resource Professional Seminars

More Detail

Who should attend?
Human resources professionals, employee relations, and anyone responsible for pre-employment screening or hiring.

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