Return to Training ScheduleLevel I - Workplace Investigative Interviewing Strategies For HR/ER Professionals
| Host: | Wicklander-Zulawski |
| Location: | Registrants will be notified as soon as location is finalized. TBA Los Angeles, CA 00000 |
| Dates: | September 23, 2026 - September 24, 2026 |
| Times: | Day 1: 8:00am to 5:00pm ; Day 2 - 8:00am to 4:30pm |
| Fee: | $595.00 |
As Human Resources, Employee Relations, and Ethics Professionals handle the most challenging and sensitive cases, guidance is critical for conducting proper investigations within today’s turbulent work environment. Wicklander-Zulawski & Associates, Inc. (WZ) recognizes the importance of due diligence, interviewing all parties involved, and staying focused on one true objective to Identify the Truth. Our team of Certified Forensic Interviewers (CFI®) teaches a series of evidence-based, proven techniques to apply the latest investigative interviewing strategies to adapt to any investigation.
The HRCI and SHRM Pre-Approved WZ Seminar on Workplace Investigative Interviewing Strategies is a powerful interactive two-day workshop open to ALL professionals who conduct inquiries into hostile work environment issues such as bullying, workplace discrimination, sexual harassment, and many other integrity issues. Gain valuable insights from actual cases conducted by WZ investigators. Get access to real-life videos when you attend this course in person.
ATTENDEES WILL LEARN
· Legal and Ethical Considerations
· Rapport
· Elements of an Investigative Interview
· Environment & Remote Interviewing
· Strategies to Investigate Unwanted Workplace Behavior and Misconduct Allegations
· Benefits and Risks of Interpreting Behavior
· Fact Gathering
· How to Reduce Resistance During Sensitive Interviews
· Causes of Resistance | Interviewing the Victim, Witness or Subject
Gloria Fausto-Figueroa, CFI
Gloria Fausto-Figueroa, CFI is an accomplished bilingual Spanish instructor with Wicklander-Zulawski & Associates, Inc. (WZ), bringing nearly 20 years of experience in the retail sector. Over the course of her career, Gloria has held leadership roles at well-known organizations such as TJ Maxx, AutoZone, Universal Surveillance Security LATAM, and Advance Auto. She began her career as a store detective and has steadily advanced through various field and corporate positions, where she has led initiatives in investigations, environmental health and safety, and strategic asset protection.
A passionate advocate for women in the industry, Gloria actively supports mentorship programs like JUNTOS and has led women’s affinity groups, empowering others in loss prevention to grow, find their voices, and succeed in the corporate world.
Outside of her professional life, Gloria values quality time with her family, volunteers at her local church, where she works with children, and enjoys running. She is also a dedicated cheerleader for her children’s various activities.
Host: Wicklander-Zulawski
Location: Registrants will be notified as soon as location is finalized. TBA Los Angeles, CA 00000 Get Directions
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