Return to Training ScheduleWebinar: Cognitive Interview: Getting the Real Story
| Host: | Wicklander-Zulawski |
| Location: | Online |
| Dates: | March 9, 2026 - March 9, 2026 |
| Times: | 02:00 PM - 03:00 PM CST |
| Fee: | $139.00 |
Even the most willing interview subject can run into a mental block. The cognitive interview method provides a structured, strategic approach for extracting more information from a subject while identifying potential concerns within a story or alibi; the more details you obtain, the more accurate you become in determining the legitimacy of the information. This webinar will provide an overview of this structure, helping to overcome biases as well as address active listening, question formulation and proper questioning techniques during advanced interviewing phases of the cognitive interview.
Wayne Hoover, CFI
Contact Wayne by email at whoover@w-z.com
L. Wayne Hoover, CFI®, is a Senior Partner of Wicklander-Zulawski & Associates, Inc. (WZ) and the Chairman of International Association of Interviewers (IAI), an organization which partners with WZ to offer CFI® preparation training seminars. IAI administers the certification process for qualified investigators to become a Certified Forensic Interviewer (CFI®).
Wayne is a member of the CFI® Advisory Board, as well as Senior Editor and Publisher for the CFInsider Journal. He currently serves on the Board of International Supply Chain Protection Organization (ISCPO), the Board of Trustees for Marmion Academy and is a member of the International Law Enforcement Educators Trainers Association (ILEETA).
Since starting his career with WZ in 1991, Wayne has conducted hundreds of investigations for both the private and public sectors and has led over 1200 seminars on Interview & Interrogation Techniques, both domestically and internationally. He has spoken at numerous national and international conferences including the ILEETA Conference, National Child Advocacy Conference (NCAC), National Retail Federation (NRF), Retail Industry Leaders Association (RILA), Institute of Internal Auditors (IIA), Vistage (a peer mentoring membership organization for CEOs and business owners), Young President’s Organization (YPO), Federal Law Enforcement Training Center (FLETC), Coalition of Law Enforcement and Retailers (CLEAR), numerous Chapters of the Association of Certified Fraud Examiners (ACFE), among many others.
He was a member of the Illinois Fire & Police Commissioners Association for six (6) years and Police Commissioner for the North Aurora, Illinois Police Department. Wayne graduated from Illinois State University in Normal, Illinois where he received a B.S. degree in Criminal Justice. He currently resides with his family in the Chicagoland area.
Host: Wicklander-Zulawski
Location: WZ Virtual Training Zoom Video Conferencing, Virtual Virtual Get Directions
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