Wicklander-Zulawski & Associates has introduced an all-new Practical Applications Workshop for 2023.  This full-day program is designed to provide those who have completed the WZ Level I - Investigative Interviewing Techniques or WZ Level I - Workplace Investigative Interviewing Strategies within the last two (2) years to apply knowledge, skills, and abilities acquired to real-world practical problems.  It is comprised of a single, complex continuing case scenario.  Participants will conduct the exercise investigation from the initial complaint to its full conclusion and disposition.

PROGRAM HIGHLIGHTS:

• Evaluate a complex real-world misconduct complaint from a fictitious business operation based on an actual case and company.  Use this analysis to create an interview strategy for the parties involved in the allegation and choose the appropriate interview method.

• Use rapport-based interpersonal communications skills to develop an interview approach that is conversational in nature and non-accusatory.  Then share ideas and notions about the power of various rapport options.

• Create properly structured, effective empathy statements that preserve intent, project empathy, and avoid personalization.

• Plan and conduct a challenging interview using the Participatory Interview Method. Demonstrate the ability to use a strategic approach to interviewing, meet resistance effectively and use evidence in a logical, non-confrontational manner.

• Create powerful introductory statements and assessment questions primarily through the application of the Wicklander-Zulawski Interview Method. 

• Draft an investigation summary providing all required information for use by organization decision-makers.