Return to Training ScheduleLevel II - Practical Application Workshop
| Host: | Wicklander-Zulawski |
| Location: | WZ Virtual Training Zoom Video Conferencing, Virtual Virtual |
| Dates: | January 22, 2026 - January 22, 2026 |
| Times: | 9:00am - 4:30pm Central Time |
| Fee: | $430.00 |
Wicklander-Zulawski & Associates has introduced an all-new Practical Applications Workshop for 2023. This full-day program is designed to provide those who have completed the WZ Level I - Investigative Interviewing Techniques or WZ Level I - Workplace Investigative Interviewing Strategies within the last two (2) years to apply knowledge, skills, and abilities acquired to real-world practical problems. It is comprised of a single, complex continuing case scenario. Participants will conduct the exercise investigation from the initial complaint to its full conclusion and disposition.
PROGRAM HIGHLIGHTS:
- Evaluate a complex real-world misconduct complaint from a fictitious business operation based on an actual case and company. Use this analysis to create an interview strategy for the parties involved in the allegation and choose the appropriate interview method.
- Use rapport-based interpersonal communications skills to develop an interview approach that is conversational in nature and non-accusatory. Then share ideas and notions about the power of various rapport options.
- Create properly structured, effective empathy statements that preserve intent, project empathy, and avoid personalization.
- Plan and conduct a challenging interview using the Participatory Interview Method. Demonstrate the ability to use a strategic approach to interviewing, meet resistance effectively and use evidence in a logical, non-confrontational manner.
- Create powerful introductory statements and assessment questions primarily through the application of the Wicklander-Zulawski Interview Method.
- Draft an investigation summary providing all required information for use by organization decision-makers.
Amanda Weaver, CFI, PHR
Amanda Weaver, CFI, PHR, is an Investigations Manager and Instructor with Wicklander-Zulawski & Associates (WZ), bringing more than two decades of private-sector investigative and leadership experience. Throughout her career, she has held various leadership roles across a variety of investigative functions, supporting organizations nationwide and guiding teams through complex workplace challenges.
Her professional background includes nationally recognized retailers such as Nordstrom, Ann Taylor, Border’s Bookstores, Victoria’s Secret, Dick’s Sporting Goods, and Kohl’s. Amanda’s experience spans specialty, luxury, department store, omnichannel, and supply-chain retail operations. Her areas of expertise include internal and external investigations, employee and labor relations, loss mitigation, threat assessment management, function specific training, and strategic planning.
At WZ, Amanda leads training and consulting initiatives centered on ethical, research-supported investigative interviewing practices that support organizational values and principled, people-centered workplace culture. Her approach emphasizes collaboration over confrontation in the information-gathering process. Known for her ability to connect with diverse audiences, Amanda brings intention and purpose to every learning environment she facilitates.
Amanda is a Certified Forensic Interviewer (CFI), a Professional in Human Resources (PHR), and a Florida Licensed Private Investigator (FL#C3300346). She is affiliated with the Massachusetts Chiefs of Police Behavior Threat Assessment & Management and Violence Risk Assessment (BTAM/VRA) Committee. Amanda has presented at national and regional industry events, including NRF Protect, the International Association of Interviewers, HR Star, various Organized Retail Crime Association conferences, and the Florida Association of Licensed Investigators and her professional writing has been published in Loss Prevention Magazine and the CFInsider Journal
Host: Wicklander-Zulawski
Location: WZ Virtual Training Zoom Video Conferencing, Virtual Virtual Get Directions
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