Webinar: 5 Reasons Your Rationalization Stinks

This webinar will provide insight into choosing and telling the best rationalization possible, structuring that story in a way that will have the greatest impact on your suspect, and delivering the rationalization with empathy and sincerity.

Webinar: Confess-Why Your Interviewee Wants To and How To Develop It Fully

Obtaining a confession is important, but developing that confession and admission beyond the scope of the investigation may be more important depending on the case.  Many investigators struggle with exploring the 'what else' and 'who else' aspects of the interrogation.  This webinar will provide practical tips on how to explore areas unknown to the investigation.  We will discuss memory jogging techniques, question formulation to explore new areas, topics of concern to explore, indicators of hidden information and more.

Webinar: Development of the Admission

Obtaining an admission is important, but this is when interviewer’s work is just beginning. Developing a full confession beyond the scope of the investigation may be more important depending on the case.  Many investigators struggle with exploring the ‘what else’ and ‘who else’ aspects of the interrogation. This webinar will provide practical tips on how to explore areas unknown to the investigation.  

Webinar: Five Simple Steps to Writing an Effective Report

The completion of a thorough report at the conclusion of an investigation is critical to document the process and possibly support an investigator in court.  In many cases, the investigator’s final written report will be the primary basis for any decisions made by the company or prosecutor when deciding the disposition of the case.  The topics discussed during the webinar include guidelines and proper structure of a written report as well as evaluation of sample reports.

Webinar: Handing Difficult Conversations

This webinar will combine various interview strategies to develop a structured approach for engaging in difficult conversations. You will learn methods on how to open a dialogue while obtaining the buy-in from the associate and ultimately securing a commitment for a positive outcome. 

Webinar: It's All About The Behavior You Can't See: Tackling Telephone Interviewing

Telephone Interviewing Techniques

In today’s economy many investigators and human resource executives are covering larger areas with reduced travel budgets.  Many investigators have discovered the benefit of conducting investigative interviews over the telephone under the appropriate circumstances.  When executed properly, a telephone interview allows an investigator to conclude an investigation without the added costs of travel.  The topics discussed during this webinar include advantages and disadvantages of phone interviews, tactical approaches to room set-up, interpretation of verbal behavior and listening skills exercises.

Webinar: Leadership Lessons from the Interview Room

Attendees will explore the leadership characteristics and communication styles of great interviewers and apply what they learn to developing their teams.

Whether they recognize it or not, professional interviewers exhibit key leadership skills every time they sit down to interview employees in a workplace investigation. Interviewers must build trust, navigate ambiguous circumstances and execute strategies that result in their subject’s long term commitment to their truthful statements. These same skills are essential components in other parts of business--from team building and creating collaboration to negotiating change. Join Certified Forensic Interviewer Michael Reddington to learn the specific leadership skills that drive success in the interview room and how to apply them in all of your business conversations.

Webinar: Negotiate Like an Interrogator

Attendees will learn how to apply the preparation strategies and communication techniques of Certified Forensic Interviewers to increase their persuasive efforts while negotiating agreements.

 Negotiation and Interrogation are synonymous.  Both endeavors require a strategic approach, the ability to accurately consider all perspectives build relationships and collaborate on agreements.  The ability to evaluate communication and make real time adjustments amplifies the advantage seasoned interviewers should have in any negotiation.  Join Certified Forensic Interviewer Michael Reddington to learn how to directly apply non-confrontational interview and interrogation skills to your business negotiations.

 

Webinar: Reading Between The Behavior: Use Behavior To Narrow the Scope Of Your Investigation

This webinar will cover the use of behavioral interview questions to eliminate innocent employees from suspicion, while identifying the guilty when no evidence is available.  The Selective Interview is the perfect opportunity to work on your interviewing skills when there is no specific evidence to fall back on during the interviewing process.  When utilizing this non-accusatory technique, the investigator will ask a structured series of questions while following outlined principles to assist them in identifying the deceptive subjects.  This is all accomplished while maintaining the morale of innocent subjects within the organization.

Webinar: Selective Interviewing: The Walk and Talk Method

This skilled interviewer method is perfect for the fast-paced nature of the investigator on the go. We will discuss utilizing specific questions from the selective interview while performing routine audits and location visits. Sometimes these questions can indicate if you have operational issues that need addressing, or even worse, a thief.

Webinar: Ten Tips To Obtaining A Solid Statement

This webinar discusses overcoming the difficulties of one of the most crucial part of any interview, the written statement.  It is important to understand what elements of the confession should be included in the statement and how to guide your suspect to put pen to paper.  We will review the structure of a good statement and address common problems encountered by during the written statement by even the best interviewer.

Webinar: The Cognitive Interview

During this webinar, attendees will learn the five phases of the Cognitive Interview, an advanced form of a fact gathering interview.  This approach is used for victims, witnesses and suspects alike and is focused on extracting more information than normally obtained in a fact-gathering interview.

The cognitive interview is a structured conversation that tends to elicit more information without affecting the accuracy of the subject’s recollection.  Instruction on this technique focuses on the structure of the interview including what type of questions to ask and when it is appropriate to ask them.  Memory probing techniques allow a subject to extract additional information, allowing the investigator to further corroborate the details provided.  This interview is used commonly in both the private and public sector when the investigator is trying to obtain a narrative from their subject about an event.  This event could be an incident of sexual harassment, workplace violence, customer interaction, robbery, assault or any other instance in which an investigator seeks a recap of a specific timeframe.  Lastly, the investigator will be focused on the statements made by the subject, listening for qualifiers, assumptions and biases while attempting to gain as much reliable information as possible.

Webinar: The External Theft Interview: Could It Be Organized Retail Crime ?

The completion of a thorough report at the conclusion of an investigation is critical to document the process and possibly support an investigator in court. In many cases, the investigator’s final written report will be the primary basis for any decisions made by the company or prosecutor when deciding the disposition of the case. The topics discussed during the webinar include guidelines and proper structure of a written report as well as evaluation of sample reports.

Webinar: The Hiring Dilemma: Who's Telling the Truth?

It is critical to choose the best possible candidate to fill an open position. The cost of hiring the right employee is significant. The cost of hiring the wrong employee is staggering. The wrong employee can inhibit productivity, cause morale issues and waste valuable time and resources. This webinar focuses on how to read physical and verbal behavior during the pre-employment interview to identify potential deception from job candidates. The webinar also explores successful and productive questioning techniques to allow any interviewer to dig beneath applicants prepared answers. Make your next hire, your best hire with WZ. 

Webinar: Trust Like an Interrogator

Attendees will learn the why their subjects choose to trust them and the approaches that will create the trust necessary to obtain the truth.

The final factor that typically causes interview subjects to commit to telling the truth is when they determine they can trust the interviewer.  The best interviewers are able to capitalize on the short window they have to establish credibility, help their subject’s save face and create a bond that is strong enough to overcome the obstacles that could impede their ability to learn the truth.  Join Certified Forensic Interviewer Michael Reddington and learn to activate the psychology behind why interview subjects choose to trust their interviewers, and how to apply the necessary skills across all of your business communications.  

Webinar: Writing an Effective Report

The completion of a thorough report at the conclusion of an investigation is critical to document the process and possibly support an investigator in court.  In many cases, the investigator’s final written report will be the primary basis for any decisions made by the company or prosecutor when deciding the disposition of the case.  The topics discussed during the webinar include guidelines and proper structure of a written report as well as evaluation of sample reports.

Webinar: You Got It. Now What? 10 Tips to Obtaining a Solid Statement

This webinar discusses overcoming the difficulties of one of the most crucial part of any interview, the written statement.  It is important to understand what elements of the confession should be included in the statement and how to guide your suspect to put pen to paper.  We will review the structure of a good statement and address common problems encountered by during the written statement by even the best interviewer.