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Enterprise Advisory

Build a human risk program, not a collection of disconnected activities.

WZ helps organizations design, implement, and operate scalable programs that reduce theft, fraud, violence, misconduct, and operational risk by aligning people, process, technology, governance, and training.

See the phases Or talk to WZ →

The engagement

Four phases. The first three are bounded. The fourth becomes the operating rhythm.

  1. 01 Assess Weeks 1-3
    • Map current risk, response, and escalation workflows
    • Review investigations, safety, fraud, theft, and misconduct patterns
    • Evaluate people capability, training gaps, and decision rights
    • Audit supporting technology, reporting, documentation, and governance
    • Identify breakdowns between field teams, HR, legal, AP, compliance, and operations
    Deliverable

    Diagnostic report, risk map, capability gaps, and prioritized roadmap.

  2. 02 Design Weeks 4-7
    • Define the enterprise human risk operating model
    • Clarify roles for experts, leaders, frontline teams, and escalation owners
    • Build standards for interviews, documentation, response, case handling, and reporting
    • Align technology needs across surveillance, EAS, RFID, access control, case management, fraud tools, and analytics
    • Establish governance cadence, program metrics, and accountability structure
    Deliverable

    Program design, operating model, governance framework, and technology support plan.

  3. 03 Implement Weeks 8-20
    • Train key leaders, investigators, operators, and cross-functional stakeholders
    • Roll out playbooks, escalation paths, documentation standards, and response protocols
    • Support technology selection, vendor alignment, workflow integration, and adoption
    • Pilot the model across selected regions, functions, or business units
    • Refine based on real cases, field feedback, and measurable outcomes
    Deliverable

    Working program, trained team, live workflows, and implementation scorecard.

  4. 04 Operate Ongoing
    • Quarterly calibration with executive sponsors and program owners
    • Review case trends, technology performance, risk signals, and field adoption
    • Refresh training and standards based on emerging threats
    • Support complex matters, major incidents, and surge capacity
    • Maintain program health through governance, metrics, and continuous improvement
    Deliverable

    A scalable program that improves over time and does not sit on a shelf.

What WZ asks of you

An engagement only works if the inputs are real. Here's what we need from the organization.

  • Time from leadership

    Executive input, sponsorship, and decision-making across the engagement.

  • Time from functional owners

    Participation from HR, Legal, AP, Compliance, Operations, Security, IT, and Risk leaders.

  • Case and incident access

    Sanitized examples from recent investigations, safety events, fraud matters, theft patterns, misconduct issues, and escalation failures.

  • Technology visibility

    Access to current tools, vendors, workflows, reporting systems, gaps, and future-state requirements.

  • A clear sponsor

    An accountable executive owner, typically from Legal, HR, Risk, Operations, Compliance, or Asset Protection.

Program pillars

Four connected pillars the program is built around.

  • People as Experts

    Build internal capability by developing leaders, investigators, HR partners, AP teams, compliance stakeholders, and frontline managers who can recognize risk, ask better questions, document effectively, and act with consistency.

  • People as Threats

    Address the reality that risk often comes from human behavior, including theft, fraud, misconduct, workplace violence, insider risk, policy abuse, negligence, and poor decision-making under pressure.

  • Technology as Support

    Use technology to strengthen visibility, detection, documentation, and decision-making — not as a substitute for judgment. This includes CCTV, EAS, RFID, access control, fraud analytics, case management, screening tools, workplace safety systems, and AI-enabled risk intelligence.

  • Scalable Operating Model

    Create the structure that makes the program repeatable: governance, workflows, playbooks, training, escalation paths, documentation standards, vendor alignment, reporting, and executive accountability.

Ready to scope a human risk program?

The first conversation is 30 minutes and free. You'll leave with a written scope and a recommendation on which phase to start with.

Scope a program engagement