10-Hr Investigative Interviewing Courses

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Wicklander-Zulawski (WZ) and the Loss Prevention Academy have partnered to develop 10-hour, online, e-learning courses covering WZ’s proven methods of interviewing and interrogation.

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Individuals who should consider this course are those who are new to Interviewing and Interrogation, Law Enforcement, Military and as a refresher course.

For those that have obtained the CFI designation, this course counts as 10 continuing education credits towards renewal.

• Preparing for the interview
• Legal aspects of interviewing
• Interpretation of behavior
• Use of rationalizations
• How to structure an interview
• Admission interview
• Handling denials
• Obtaining the admission
• Development of the admission
• Preserving the statement
  And more…

Price: $369

*This course is designed to supplement, not replace WZ’s  LEVEL I Two Day Interview and Interrogation course. For questions please contact the WZ office at 1-800-222-7789.[/vc_toggle]

Individuals who should consider this course are those new to interviewing and interrogation, those tasked with HR/ER related cases and as a refresher course.

This Wicklander-Zulawski (WZ) course has been approved for 10 CEUs by SHRM and HRCI.

• Preparing for the interview
• Legal aspects of interviewing
• Interpretation of behavior
• Use of rationalizations
• How to structure an interview
• Preserving the statement
• Admission interview
• Handling denials
• Obtaining the admission
• Development of the admission
  And more…

Price: $369[/vc_toggle]

About Us

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Auditors and Inspectors

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As a result, it’s often difficult to get employees to participate in investigations.  If they do, it may be hard to know whether they’re telling the entire truth.  These perceptions  make it difficult to pinpoint substantial evidence identifying  the fraud, loss, or theft.[/vc_column_text]

WZ trains auditors and internal investigators to obtain evidence and confessions with proven interviewing and interrogation methods. Auditors do a tremendous job gathering information, identifying procedural anomolies and constructing patterns of activity. WZ teaches auditors and investigators how to adapt their approach according to the individuals, circumstances, and percieved consequences involved in these investigations.

During this seminar the participants will learn to overcome resistance, offer rationalizations, detect deception, and evaluate truthfulness. Our expert instructors show them how to use our non-confrontational methods to effectively elicit admissions.

WZ’s courses equip auditors and investigators with the skills and techniques they need to rapidly uncover the evidence that leads to truth and accountability.[/vc_column_text]

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Blog

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Careers

[vc_row][vc_column width=”2/3″][vc_column_text]WZ is continually looking or talented people who ….. This could be the opportunity you’ve been waiting for.  Take the next step in your career and challenge yourself to work alongside the world’s most talented instructors and leaders shaping the world of interviewing today.[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_button title=”Learn About Our Culture” position=” tac” color=”#1e73be” href=”https://www.w-z.com/fundamentals/”][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Cart

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Certificate Replacement

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Is your original WZ certificate lost or damaged?  Did you change your name? WZ can replace any seminar certificate with our current design.  Simply click on the button below to complete an online form and we’ll send your replacement certificate in the mail.  For additional assistance please contact a WZ team member at 800.222.7789 x100.

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CFI Study Materials

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1. The candidate may elect to sit for the examination using his personal experience and knowledge as the basis for preparation. CISA strongly recommends the candidate reviews reference materials and not simply rely on personal experience and knowledge.
2. The candidate may choose to use the Wicklander-Zulawski & Associates, Inc. Certified Forensic Interviewer Review Program. The computer-based review program covers all the sections and tasks identified as being necessary to be a CFI by the national survey. The printable text sections provide the candidate the information necessary to successfully complete the tasks listed under each of the separate sections in the content outline. There is an online self test at the conclusion of each module, so the candidate can assess his understanding of the material. The questions are linked back to the pertinent text material so they may be easily reviewed and the correct response to the question understood.  The CFI Prep course is active for 6 months. Course re-activation costs $200. To re-activate, contact our administrator at 800-222-7789 Ext. 100.
3. The candidate may elect to attend a CFI Preparatory Seminar designed to assist individuals in preparing for the examination.
4. The candidate may prepare by reading and studying the textbooks used to prepare the examination (see below).

Certified Forensic Interviewer Preparation Course (Option #2)[/vc_column_text]

While you are offline, you will have access to the printable text material represented in the 15 chapters of the review program. When you are online, you will have access to both the offline text content, as well as audio and video scenarios, pictures and graphics that support the training objectives.

Each of the fifteen sections has a series of review questions to assure the user’s understanding of the material. These questions and Final Review Examination are available only when online. The Final Review is comprised of 100 questions pulled from the 15 chapters of material which are representative of the content included in the Certified Forensic Interviewer Examination.

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The following listed textbooks were used in the development of most of the questions for the CFI examination. This list is not exclusive; other resource materials were used to prepare the examination. Applicants planning to study for the examination may find it helpful to review the information in the following textbooks. These textbooks may be ordered from any bookstore or the publishers.[/vc_column_text]

David E. Zulawski, CFI and Douglas E. Wicklander, CFI[/vc_column_text][/vc_tab][vc_tab title=”Tactics for Criminal Patrol” tab_id=”68df3948-dbb2-5″][vc_single_image image=”6042″][vc_column_text]Author: Charles Remsberg

Calibre Press 2001[/vc_column_text][/vc_tab][vc_tab title=”Criminal Interrogation 3rd Edition” tab_id=”1485709031566-2-6″][vc_single_image image=”6040″][vc_column_text]Authors: Arthur Aubry, Jr. and Rudulph Caputo

Charles Thomas Publisher 1980[/vc_column_text][/vc_tab][vc_tab title=”Telling Lies” tab_id=”1485709113065-3-3″][vc_single_image image=”6041″][vc_column_text]Telling Lies

Author: Paul Ekman[/vc_column_text][/vc_tab][/vc_tabs][/vc_column][/vc_row]

Checkout

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Coming Soon

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Conferences

Conflict De-Escalation

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WZ Seminar on Conflict Resolution and De-escalation

The non-confrontational methodology of WZ training has expanded into the difficult and high-pressure setting of conflict resolution and de-escalation.  The need for this training has never been more apparent and immediate.  Today’s retail associate, law enforcement officer, loss prevention professional or employee relations expert is often dealt with a disruptive guest, disgruntled employee or a hostile subject.  WZ has developed a training program tailored to your environment that takes the non-confrontational approach of interviewing into a hostile setting of conflict resolution and de-escalation.

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Consulting

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Wicklander-Zulawski & Associates, Inc., in addition to providing training, is also a consulting firm dedicated to assisting professionals who are responsible for obtaining the truth. WZ consulting supports law enforcement agencies, private sector investigators, human resource professionals, federal agencies and military units across the globe. To this end, WZ supports our partners via multiple consulting options like Individualized Training and Expert Witness Testimony.

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All WZ seminar attendees, who are present for at least 90% of the program, leave with a certificate of attendance and completion.  Many organizations prefer an additional opportunity to verify the amount of information their representatives retained.  As a result WZ created the post seminar exam.  This extensive, 64 question, exam covers the key learning points from the seminar and provides employers with a key verification tool.  This exam is a valuable addition to any organization’s policies and procedures to demonstrate the knowledge and education level of its interviewers.[/vc_column_text][/vc_tab][vc_tab title=”Safety and Security Evaluations” tab_id=”7230b8d1-87a4-6″][vc_column_text title=”Safety and Security Evaluations”]Determine if your business is properly protected from internal and external theft. Have your facility’s physical and operational security evaluated by a seasoned professional from Wicklander-Zulawski. These evaluations uncover issues including lighting, camera needs, locking hardware, alarm systems, operational controls, policy and procedure opportunities and more. Protect your assets by allowing an independent third party to evaluate your organization’s operational, security and loss prevention needs. The final report provided to each client is a blueprint to reduce losses and increase safety and profit within the organization.[/vc_column_text][/vc_tab][vc_tab title=”Interview Evaluations” tab_id=”1547675105659-2-9″][vc_column_text title=”Interview Evaluations”]Does your organization audio or video record interviews?  Further the development of your team by partnering with the experts at Wicklander-Zulawski. The same interviewing professionals who conduct our seminars are available to provide constructive feedback to your investigators.  After reviewing each recording, WZ provides a detailed report identifying areas that were successful and areas of opportunity, along with recommendations for immediate improvement.

WZ respects every client’s need to keep the information in each interview confidential.[/vc_column_text][/vc_tab][vc_tab title=”Individual Training” tab_id=”1547675169339-3-7″][vc_column_text title=”Individual Training”]Wicklander-Zulawski understands that some individuals learn best in a focused environment where they are the only pupil.  The experts at WZ frequently conduct individual training sessions at our office.  Each session is customized to fit the needs and goals of the attending investigator.  Individuals attending these sessions will be required to complete pre-work and will be provided with further assignments upon completing the training.  Individual training sessions can be scheduled for one or two days and can cover any combinations of the topics listed below.

• The WZ Non-Confrontational Method of Interview and Interrogation
• The Direct Accusation
• The Participatory Approach
• The Enticement Question Approach
• The Factual Approach
• Telephone Interviewing
• The Selective Interview
• Interviewing Victims and Witnesses
• Conducting Difficult/Coaching Conversations
• Effective Questioning Techniques
• Interpretations of Physical and Verbal Behavior
• Developing Full Confessions
• Building Effective Rationalizations
• Overcoming Resistance
• Defusing Tension
• Obtaining Complete Written Statements
• Report Writing
• And many more…

[/vc_column_text][/vc_tab][vc_tab title=”LP/HR Services” tab_id=”1547675182298-4-7″][vc_column_text title=”LP/HR Services”]Don’t go it alone! Team with Wicklander-Zulawski to create your organization’s policies, procedures and training programs.

There are often moments when an expert, outside opinion is required as an organization sets out to create or update policies and procedures.  Many of the instructors at WZ come from corporate backgrounds, bringing firsthand experience in policy creation and execution, and they benefit from partnering with executives at conferences, trade shows and seminars.  Our instructors are required to stay up to date on current policy trends, court decisions and legal updates.  As a result, the team at WZ provides unique insight into the policy creation process.  WZ takes the time to meet with each client and discuss their organizational culture, goals and challenges to create unique solutions for every partner.

Previous assignments include:

• Internal Investigations
• Apprehending Shoplifters
• Safety and Security
• Human Resource Policies and Investigations

**All policy recommendations should be approved by each organizations legal counsel before implementation.[/vc_column_text][/vc_tab][vc_tab title=”Expert Witness Testimony” tab_id=”1547675200651-5-6″][vc_column_text title=”Expert Witness Testimony”]The success of many trial strategies often relies on the quality of the witnesses who testify.  Every Instructor and Investigator at WZ is a Certified Forensic Interviewer with experience in multiple interview and interrogation techniques and applications.  The next time your litigation plans require an expert witness with detailed knowledge of, and experience with, interview and interrogation techniques choose the experts at WZ.[/vc_column_text][/vc_tab][vc_tab title=”Research Opportunities” tab_id=”1547675215708-6-1″][vc_column_text title=”Research”]Wicklander-Zulawski is passionate about furthering the disciplines of interview and interrogation.  We are consistently conducting research to improve the success, and widen the applications, of our techniques.  This research includes studies into previous interviews and interrogations, studies regarding human behavior and communication, and research interviews with individuals who have conducted interrogations as well as individuals who have been interrogated.  The goal of all of our research is to continue adapt, grow and adjust to changing laws, policies, generations, technologies and expectations.  These research projects are among the many endeavors that help WZ maintain our position as the global leader in interview and interrogation training.[/vc_column_text][/vc_tab][vc_tab title=”University Lectures” tab_id=”1547675232252-7-10″][vc_column_text title=”Lectures”]Every instructor at Wicklander-Zulawski loves to teach, and lecturing at colleges and universities is another opportunity to pursue this passion.  Our instructors provide valuable insight into many subject matters that motivate students and potentially assist in providing direction towards their early career choices.  Speakers from WZ apply strategies and lessons from the interrogation room and adapt them to real life and everyday business scenarios. Our lectures certainly provide students with perspectives and advantages that most students are never exposed to.

Past WZ lecture topics include:

• The benefits and constraints of non-confrontational and confrontational interrogation techniques
• Causes of, and techniques to avoid, false confessions
• Negotiation techniques
• Non-Confrontational interrogation techniques
• Conflict management
• Non-Confrontational interrogation techniques
• Effective questioning techniques
• Interpreting communication

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Contact

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If you need to request a replacement training certificate, click on the  button provided above.  All other inquiries can be submitted below.  Thank You. 

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Contact Form7

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• Perum Greenhouse No. RK-07 Yogyakarta
• Call Me : 0877456355273

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If you need to request a replacement training certificate, click on the ‘Replacement Certificate’ button.  All other inquiries can be submitted below.

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WZ offers customized, onsite training when and where it’s convenient for your organization. Click on the ‘Host a Class’ button to learn more!

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Send us a message and one of our team members will be in touch.

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