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School Resource Officers and Administrators


This course applies specifically to agencies and academic institutions, whose personnel may be called upon to interview suspects, victims, informants or witnesses of criminal activity that occur in an educational setting. Law enforcement officers, SRO’s and associated academic professionals conducting these inquiries will learn to apply proven interview techniques that most often will bring these situations to a successful conclusion.


The 2-day Wicklander-Zulawski (WZ) Seminar on Non-Confrontational Interviewing Techniques for School Administrators and SRO’s is designed to teach and reinforce the sound fundamentals of the interview process for school resource officers, youth investigators, and school administrators. The participants will learn the WZ Non-Confrontational Method, cutting-edge techniques and proprietary tools to conduct more effective interviews, resulting in obtaining quicker admissions and securing better statements. Seminar attendees will learn the Selective Interview Technique (SIT) to assess verbal and non-verbal behavior and become more effective obtaining the truth. This will be followed by a comprehensive overview of a variety of non-confrontational interviewing techniques to overcome the resistance of both the traditional criminal and streetwise suspects. The student will learn to offer rationalizations, handle denials, detect deception and evaluate truthfulness. Videos of actual interviews will be presented and discussed. The non-confrontational approach to interviewing has been recognized for the way it produces faster and more accurate results. In many cases, admissions are achieved without the suspect ever making a denial or asserting his innocence. Additionally, suspects often reveal more about their activities during a non-confrontational interview than during a traditional confrontational interrogation approach. This approach fits perfectly with younger generations as it creates an adult-adult relationship and avoids reinforcing authority figure stereotypes.


After completing this course of instruction the participant will be able to:

• Understand the communication styles and preferences of the millennial generation, their relationships with authority figures and how they generate their perceptions of investigators.

• Understand the law on criminal interviews and interrogations and the development of the admission into legally acceptable confession.

• Effectively incorporate audio/video in accordance with state mandates to record interviews and interrogations of criminal suspects.

• Establish the ideal room setting to increase interviewer effectiveness.

• Interpret and evaluate the suspect’s verbal and physical behavior as they relate to truth and deception during interviews.

• Apply factual analysis to the interviewing process.

• Employ non-accusatory interview techniques to obtain information and deduce the truthfulness of the subject.

• Utilize the WZ Non-Confrontational Method to employ a softer more conversational approach to the interrogation.

• Understand the proper form and content of a written statement from a suspect.

• Recognize gang-related criminal activity and learn how to deal with streetwise suspects.


Download Course Overview



2 day seminar/1 instructor
$425/person,  Pricing may vary by location
Attendees earn 14 Continuing Education Credits towards CFI recertification (total of 24 needed)
Group discount Policy:  Group discounts apply when companies register 5 or more attendees for the same seminar at the same location.

WZ can create a custom program for your organization. Learn More

For additional information or questions contact Bob Brislan, Business Development Manager, by phone at 800.222.7789 x103 or by e-mail at