Wicklander - Zulawski and Associates, Inc.

The trusted leader in training for over 25 years.

Webinar and WZ Campus Training

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WZ Interview and Interrogation Training – Right on Your Computer

For more than 20 years, Wicklander-Zulawski & Associates have helped thousands learn and master the art of interviewing – now, we've discovered a way to bring specialized training programs right to your computer! With WZ Webinars, you are now able to receive focused training without the added expense of travel or time away from the office.

WZ Webinars were created to offer flexible and versatile training programs that easily work around staff schedules. Depending upon the topic, each Webinar will last between 60 and 100 minutes. At the conclusion of each session, the participants will receive a handout of the presentation, as well as a certificate of participating in the Webinar. Additionally, this certificate can be used for Continuing Education Credits (CEU’s) towards certifications such as the Certified Forensic Interviewer (CFI).

How it Works:

Each participant will be connected via a high speed internet connection to the presenter’s computer where they will be able to view the entire presentation. 

In addition, each participant will listen to the live presentation by calling a conference number.In order to maximize the benefit of the Webinar, each session is limited to a maximum of ten-(10) participants.


Fees:

The fee for each WZ Webinar is $125/person.
Payment via Visa, MasterCard or American Express is required at the time of registration.

Cancellation Policy: A full refund will be issued for cancellations received up to five days before the seminar.  If a cancellation is received within five days of the seminar, a credit will be issued which is good for attendance at another seminar within the following 6 months.


Wicklander-Zulawski Webinars

Interviewing External Shoplift Suspects
Preserving the Admission / Obtaining the Statement
Report Writing
Telephone Interviewing
Behavioral Interviewing



Interviewing External Shoplift Suspects


Organized Retail Crime is a growing problem for the Retail Loss Prevention Associate. This webinar will help those professionals who catch shoplift suspects to determine if the theft was a crime of opportunity to or connected to an organized theft ring.



Webinar Schedules

 
 
Webinar Name
 
Date
 
Start Time
 
 
 
Duration
 
 
Interviewing External Shoplift Suspects
 
Mar-30-2010
 
12:00 pm
  Central
Time
 
01:00
 



Preserving the Admission / Obtaining the Statement


During this presentation, the presenter will discuss the following topics of this crucial part of any investigative interview:

  1. The voluntariness of the statement
  2. What needs to be proven
  3. Development of the admission
  4. Structure of the statement
  5. Common problems with statements
  6. Demonstration of a sample statement


Preserving the Admission / Obtaining the Statement
Webinar Schedules

No webinars are scheduled at this time.





Report Writing

At the conclusion of an investigation, a quality investigative report is very important. In many cases, the investigator’s final written report will be the primary basis for decisions made by the company or prosecutor when deciding the disposition of the case.The topics discussed during this presentation are as follows:

  1. Guidelines for a written report
  2. Structure of a written report
  3. Demonstration of a sample written report


Report Writing
Webinar Schedules

 
 
Webinar Name
 
Date
 
Start Time
 
 
 
Duration
 
 
Report Writing
 
Mar-31-2010
 
10:00 am
  Central
Time
 
01:00
 



Telephone Interviewing

Many investigators have discovered the benefit of conducting an investigative interview over the telephone under the proper circumstances.  When conducted properly, a telephone interview allows an investigator to conduct an effective interview without the added costs of travel.  The topics discussed during this session are as follows:

  1. Good outcome of a telephone interview
  2. Advantages and disadvantages of a telephone interview
  3. Characteristics of a good interviewer
  4. Interviewer room setup
  5. Subject room setup
  6. Interpretation of verbal behavior
  7. Listening skills exercise
  8. Implementation of the non-confrontational interview (WZ Method) in a telephone interview.

Telephone Interviewing
Webinar Schedules

 
 
Webinar Name
 
Date
 
Start Time
 
 
 
Duration
 
 
Telephone Interviewing
 
Mar-26-2010
 
11:00 am
  Central
Time
 
02:00
 


Behavioral Interviewing

This workshop will cover using Behavioral Interview questions to eliminate innocent employees from suspicion, while identifying the guilty. An opportunity to work on your interviewing skills when there is no specific evidence to fall back on during the interviewing process. When utilizing this non-accusatory technique, the investigator will use a structured series of questions and principles to assist them in identifying the deceptive party, while maintaining morale of the innocent subjects within the department.

Behavioral Interviewing
Webinar Schedules

No webinars are scheduled at this time.




Developing Thorough Admissions


Obtaining a confession is important, but developing that confession and admission beyond the scope of the investigation may be more important depending on the case. Many investigators struggle with exploring the 'what else' and 'who else' aspects of the interrogation. This webinar will provide practical tips on how to explore areas unknown to the investigation. We will discuss memory jogging techniques, question formulation to explore new areas, topics of concern to explore, indicators of hidden information and more.


Developing Thorough Admissions
Webinar Schedules

 
 
Webinar Name
 
Date
 
Start Time
 
 
 
Duration
 
 
Developing Thorough Admissions
 
Mar-12-2010
 
12:00 pm
  Central
Time
 
01:00
 



Custom Tailor a Webinar to Your Organizations Specific Needs

For special pricing on a contract program for your organization, please contact Chris Norris at cnorris@w-z.com. Wicklander-Zulawski also has the ability to custom tailor the Webinar sessions to an organization's specific needs.



Is there a webinar topic you'd like to attend that you don't see listed? If so, please submit a webinar topic request here.

Wicklander-Zulawski and Associates, Inc. | 4932 Main St., Downers Grove, IL 60515 | (800) 222-7789 fax (630) 852-7081 email- info@w-z.com

© 2009 Wicklander-Zulawski & Associates, Inc.
All material associated with the "Wicklander-Zulawski Non-Confrontational Interview & Interrogation Method" is, unless otherwise stated, the property of Wicklander-Zulawski & Associates, Inc. All rights reserved. Copyright and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in part, in any manner, for reasons other than personal use, is strictly prohibited without prior written permission of the copyright holder.