Wicklander - Zulawski and Associates, Inc.

The trusted leader in training for over 25 years.

Webinar and Live Online Training

WZ Interview and Interrogation Training – Right on Your Computer

For more than 20 years, Wicklander-Zulawski & Associates have helped thousands learn and master the art of interviewing – now, we've discovered a way to bring specialized training programs right to your computer! With WZ Webinars, you are now able to receive focused training without the added expense of travel or time away from the office.

WZ Webinars were created to offer flexible and versatile training programs that easily work around staff schedules. Depending upon the topic, each Webinar will last between 60 and 100 minutes. At the conclusion of each session, the participants will receive a handout of the presentation, as well as a certificate of participating in the Webinar. Additionally, this certificate can be used for Continuing Education Credits (CEU’s) towards certifications such as the Certified Forensic Interviewer (CFI).

How it Works:

Each participant will be connected via a high speed internet connection to the presenter’s computer where they will be able to view the entire presentation.

In addition, each participant will listen to the live presentation by calling a conference number.In order to maximize the benefit of the Webinar, each session is limited to a maximum of ten-(10) participants.

Fees:

The fee for each WZ Webinar is $125/person.
Payment via Visa, MasterCard or American Express is required at the time of registration.

Cancellation Policy: A full refund will be issued for cancellations received up to five days before the seminar. If a cancellation is received within five days of the seminar, a credit will be issued which is good for attendance at another seminar within the following 6 months.

Wicklander-Zulawski Webinars

Interviewing External Shoplift Suspects
Preserving the Admission / Obtaining the Statement
Report Writing
Telephone Interviewing
Behavioral Interviewing

Interviewing External Shoplift Suspects

Organized Retail Crime is a growing problem for the Retail Loss Prevention Associate. This webinar will help those professionals who catch shoplift suspects to determine if the theft was a crime of opportunity to or connected to an organized theft ring.

Webinar Schedules

	Webinar Name	Date	Start Time		Duration
Register Here	Interviewing External Shoplift Suspects	Sep-09-2010	01:00 pm	Central Time	01:00

Register Here	Interviewing External Shoplift Suspects	Sep-23-2010	10:00 am	Central Time	01:00

Preserving the Admission / Obtaining the Statement

During this presentation, the presenter will discuss the following topics of this crucial part of any investigative interview:

The voluntariness of the statement
What needs to be proven
Development of the admission
Structure of the statement
Common problems with statements
Demonstration of a sample statement

Preserving the Admission / Obtaining the Statement
Webinar Schedules

	Webinar Name	Date	Start Time		Duration
Register Here	Preserving the Admission / Obtaining the Statement	Sep-03-2010	11:00 am	Central Time	01:00

Report Writing

At the conclusion of an investigation, a quality investigative report is very important. In many cases, the investigator’s final written report will be the primary basis for decisions made by the company or prosecutor when deciding the disposition of the case.The topics discussed during this presentation are as follows:

Guidelines for a written report
Structure of a written report
Demonstration of a sample written report

Report Writing
Webinar Schedules

	Webinar Name	Date	Start Time		Duration
Register Here	Report Writing	Sep-10-2010	11:00 am	Central Time	01:00

Telephone Interviewing

Many investigators have discovered the benefit of conducting an investigative interview over the telephone under the proper circumstances. When conducted properly, a telephone interview allows an investigator to conduct an effective interview without the added costs of travel. The topics discussed during this session are as follows:

Good outcome of a telephone interview
Advantages and disadvantages of a telephone interview
Characteristics of a good interviewer
Interviewer room setup
Subject room setup
Interpretation of verbal behavior
Listening skills exercise
Implementation of the non-confrontational interview (WZ Method) in a telephone interview.

Telephone Interviewing
Webinar Schedules

	Webinar Name	Date	Start Time		Duration
Register Here	Telephone Interviewing	Sep-08-2010	10:00 am	Central Time	02:00

Register Here	Telephone Interviewing	Sep-20-2010	01:00 pm	Central Time	02:00

Behavioral Interviewing

This workshop will cover using Behavioral Interview questions to eliminate innocent employees from suspicion, while identifying the guilty. An opportunity to work on your interviewing skills when there is no specific evidence to fall back on during the interviewing process. When utilizing this non-accusatory technique, the investigator will use a structured series of questions and principles to assist them in identifying the deceptive party, while maintaining morale of the innocent subjects within the department.

Behavioral Interviewing
Webinar Schedules

	Webinar Name	Date	Start Time		Duration
Register Here	Behavioral Interviewing	Sep-23-2010	12:00 pm	Central Time	01:00

Developing Thorough Admissions

Obtaining a confession is important, but developing that confession and admission beyond the scope of the investigation may be more important depending on the case. Many investigators struggle with exploring the 'what else' and 'who else' aspects of the interrogation. This webinar will provide practical tips on how to explore areas unknown to the investigation. We will discuss memory jogging techniques, question formulation to explore new areas, topics of concern to explore, indicators of hidden information and more.

Developing Thorough Admissions
Webinar Schedules

	Webinar Name	Date	Start Time		Duration
Register Here	Developing Thorough Admissions	Sep-27-2010	01:00 pm	Central Time	01:00

Custom Tailor a Webinar to Your Organizations Specific Needs

For special pricing on a contract program for your organization, please contact Chris Norris at cnorris@w-z.com. Wicklander-Zulawski also has the ability to custom tailor the Webinar sessions to an organization's specific needs.

Is there a webinar topic you'd like to attend that you don't see listed? If so, please submit a webinar topic request here.

Wicklander-Zulawski &
Associates, Inc.

4932 Main Street
Downers Grove, IL 60515
Phone (800) 222-7789
Phone (630) 852-6800

info@w-z.com

GS-02F-0057M

LP Foundation - WZ -
CFI Develop Partnership
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Wicklander-Zulawski and Associates, Inc. | 4932 Main St., Downers Grove, IL 60515 | (800) 222-7789 fax (630) 852-7081 email- info@w-z.com

© 2009 Wicklander-Zulawski & Associates, Inc.
All material associated with the "Wicklander-Zulawski Non-Confrontational Interview & Interrogation Method" is, unless otherwise stated, the property of Wicklander-Zulawski & Associates, Inc. All rights reserved. Copyright and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in part, in any manner, for reasons other than personal use, is strictly prohibited without prior written permission of the copyright holder.