Wicklander - Zulawski and Associates, Inc.

The trusted leader in training for over 25 years.

Interviewing for Title 7 Infractions

The non-confrontational approach (The WZ Method) was created and developed by WZ in 1982 with proven results of obtaining the truth without confrontation. Using a structured approach to interviewing techniques provides both the new or experienced Human Resources professional a means to increase their effectiveness in this crucial area of their job responsibilities.

Background:
Since 1982, Wicklander-Zulawski & Associates, Inc. (WZ) has been the industry standard for training
interviewing techniques to hundreds of HR executives from organizations such as: Walt Disney, Bed
Bath & Beyond, Polo Ralph Lauren, HMS Host International, Wal-Mart and Macy's. Our speakers are
all Certified Forensic Interviewers (CFI®) and bring over 125 years of interviewing expertise to the
industry. WZ open registration seminars and advanced workshops are held year round throughout the
United States, Canada and the United Kingdom.

Instructor:
Brett L. Ward, CFI, & Vice President of Client Relations, is a renowned speaker for WZ who has led
over 600 seminars on Interview & Interrogation Techniques for private, law enforcement and government
entities. Mr. Ward, also a consultant for WZ has conducted hundreds of investigations throughout the
United States for both the public and private sectors. Since employed with WZ, Mr. Ward has presented at
several national organizations' annual meetings including the National Retail Federation (NRF), American
Society of Industrial Security (ASIS), Eye For Retail – Europe, and numerous Labor and Employment HR
Conferences.

What you’ll learn:

  • Legal Aspects of Interviewing
  • Investigation of Hostile Work Environment Complaints
  • Interpretation of Physical & Verbal Behavior
  • Reducing Resistance (Rationalizations)
  • Interviewing the Complainant, Witnesses & Alleged Offender
  • Causes of Deception During an Interview
  • Non Accusatory Behavioral Interviewing Techniques (The Selective Interview)
  • Handling Verbal & Physical Denials

Pricing and schedule:
2-day seminar/1 instructor: $450.00 per attendee
Save 10% per registration for 5 or more attendees.
Use this coupon code at checkout: 5ORMORE

No seminars are scheduled at this time.

Wicklander-Zulawski and Associates, Inc.
4932 Main St., Downers Grove, IL 60515
(800) 222-7789 fax (630) 852-7081 email- info@w-z.com