Wicklander - Zulawski and Associates, Inc.

The trusted leader in training for over 25 years.

On-site Presentations

Interviews and Interrogations

Wicklander-Zulawski offers presentations on Interviewing and Interrogation for groups of all sizes. Each presentation can be customized to your specific requirements from one to four hours in length.

For more information on W-Z’s special presentations, please contact Bob Brislan (public sector) or Brett Ward (private sector).

Measuring and Monitoring Interviewer Effectiveness

This session will show supervisors how to measure their investigators' performance. Effective measurement can help identify an investigator's talents and opportunities for growth, which in turn help improve the overall effectiveness in the interview process.

  • Discussion of current trends
  • Why monitor
  • Establishing best practices
  • Quality of investigation
  • Evaluating admissions
  • Interviewing best practices
  • Statements
  • Post interview summary

Your Idea, My Idea, Our Idea

This session will illustrate how to influence an individual’s decision making during a variety of conversations. We often have a desired outcome or solution to a problem ranging from loss prevention awareness to job performance. Creating employee “buy in” to the preferred solution is the task. Learn how to lead employees into making decisions that create commitment to that desired outcome.

See What You See, Hear What You Hear

Too often people miss what they see and hear. This interactive presentation goes beyond the typical interpretation of behavior in order to improve one's observation skills. Through interactive exercises, you will increase your proficiency in observation and enhance your understanding of the pitfalls of interpreting verbal and non-verbal behavior.

Interview and Interrogation Curve Balls

If you do enough interviewing, you will have run up against an interviewing curveball. The situation is not what it seems. How did you handle the curve that was thrown? Pit your skills against the subject in this interactive presentation designed to test even the most adept interviewer. The end result, new ideas and ways to handle those difficult curveballs we all face during the interview.



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