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Private Sector

For over 30 years Wicklander-Zulawski & Associates, Inc has been providing loss prevention investigators, auditors, operations managers, educators, and fraud investigators with morally, legally and ethically acceptable methods for obtaining the truth in the workplace.  WZ’s expert instructors are all Certified Forensic Interviewers and understand the delicate balance of identifying dishonest employees while managing morale and productivity.

WZ’s seminars provide great information, great networking and great problem solving solutions. Participants are taught the interpretation of verbal and non-verbal behavior, interrogation, and non-accusatory interviewing.

Build your skills in identifying truthful and deceptive behavior while seeing and hearing actual interviews and interrogations. Compare your decision making skills and learn powerful new strategies to clear cases and get confessions illustrated using the same type of cases you work on each day.

Learn from experienced interviewers who facilitate the material in a clear and entertaining fashion that makes learning inevitable.  Examine powerful new ideas that will launch your interviewing success and career.

Imagine being able to determine who is lying and who is being honest!

Learn to speak in a way that encourages people to want to tell you the truth.  Own six powerful concepts to help you clear cases and communicate with people anytime and anyplace.

Apply these new innovative concepts to cases, interviews, interrogations, and your everyday life to achieve the success you never thought possible.

Don’t believe it?

Then ask any of the tens of thousands who have attended this incredible career changing experience over the last twenty five years.  Ask them about their:

  • Success in Case Resolution
  • Promotions
  • Increased Confidence
  • Positive Communication Style
  • Ability to Understand People

Powerful, practical, innovative ideas you can put to use as soon as you walk out the door.  Take a step for yourself and your career; see the changes, hear the praise, and feel the difference!


Good evening, hope all is well…

I got your note several weeks ago and I wanted to reach out and just say “Thanks” for the great partnership you and W-Z has shown (our company) this past year.  As you know, I took over the LP Team late 2011 and had to assess the team as priority one.  Which resulted in our initial phone calls and Mike’s first training session with (our) Team.

As an Operator the last twenty years, my granular knowledge of Loss Prevention / Asset Protection lacked clarity to say the least.  My partnership with you, Michael, and most recently Wayne has certainly helped align the team with what matters most in our sector.  I could not have achieved the expected outcomes of the department last year had it not been for our partnership and detailed training.

I’ve copiedWayneon this e-mail, but I’m not sure I have the right e-mail address.  If not, can you see that he gets this?  I wanted him to know that as of today we have 23 / 24 CFI Asset Protection Managers within (our company’s) ranks, including yours truly☺ …. {this would not have been possible without the pre-training thatWaynehosted back in early December} –Wayne’s classroom training certainly prepared the team extremely well for the CFI exam and everyone that attended has taken and passed the exam!!

Wayne put a great deal of time, effort, and energy into the team and I’m happy to report that we achieved excellence with the most recent CFI results and I wanted to pass along my sincerest thanks for the partnership.

I would like to continue the teams professional development throughout 2013 so let’s stay calibrated as the year progresses.  Until this past year we had not invested in the team and I believe that’s paramount as we continue to move toward a “best in class” LP dept.

Best regards,
Vice President, Asset Protection


WZ’s private sector client list includes Macy’s, Walmart, Sears, JC Penney, Home Depot, Lowes, Loblaw, Navistar,  TJX, and The Young President’s Organization.  For a more complete list of WZ’s private sector clients click here.

To learn more on how WZ can create a custom program for your organization click here.

Explore our course catalog for information on hosting a seminar, and to identify the seminar that best fits your needs or partner with WZ to create a custom program.

Two Day Interview and Interrogation Seminar

One Day Advanced Interview and Interrogation Seminar

Pre-Employment Interviewing Seminars

Telephone Interviewing Seminars

International Seminars