December Classes Added in Ft. Lauderdale and Los Angeles! More Info

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WZ Campus

If you have purchased courses, have an Authorization Key and would like to login to begin your training click here.

Wicklander-Zulawski (WZ) and Learn it Solutions have partnered to develop a series of scenario-based eLearning courses covering WZ’s most popular training topics. Online training is a great opportunity for investigators who are looking to develop their skills, take a refresher course or earn continuing education credits.

Each course is self-paced and provides a certificate of completion.  These courses are designed to supplement, not replace WZ’s Two Day Interview and Interrogation course.

Each unit will follow the same pattern:

  • Introduction to the topic
  • Overview of skills to be developed
  • Examples and solutions covering each topic
  • Check for understanding –and using the skills learned

View the menu options below to see which courses fit your needs.

For further information or questions please contact us at info@w-z.com or 1-800-222-7789.

“WZ has been a trusted resource for our team for more than three decades. No matter how big or small your department is and no matter how successful you are as an interviewer, there’s always a new practice WZ can teach you or an existing skill you can sharpen. We utilize these distance learning modules the most: Interpretations of behavior, telephone interviewing, Interview review, and the pre-employment topic for our HR group. WZ provides solutions to our specific challenges such as closing remote market investigations. A huge value is the telephone interviewing webinars because they provided our team with the tools, techniques and confidence to handle these situations. Thank you WZ for the years of support and tools!”
John Matas, Vice President Asset Protection-Investigations and ORC
Macy’s Inc

Interpretations of Behavior

Learn to recognize the full scope of human communication.  Whether you are hiring, conducting an investigation, or just having a conversation, the interpretation of behavior can give you a deeper understanding of those around you.

This training program is designed to increase your awareness of an individual’s physical and verbal behavior, and the different types of lies people tell.

There is no single behavior that will indicate if someone is lying.  Learn ways people may attempt to deceive during conversations and the cautions and considerations an interviewer needs to take when evaluating behavior.

This course can be used as pre-work, seminar review or stand-alone course.

Course Overview:

  • Introduction to Interpreting behaviors
  • Types of Lies
  • Physical Behaviors
  • Eye Accessing Cues
  • Verbal Behaviors
  • The Behavioral Pause

A Final Review will test your comprehension of the material and a certificate of completion can be printed after passing with a score of 80%.

2 hours (approximate time to complete)SHRM CFI HRCI

Price – $99

Continuing education credits – 1 hour (pre-approved credit for CFI and HRCI)

 Purchase Product

Documenting the Admission

The purpose of this training course is to provide you with the tools necessary to build a solid foundation for producing a complete and effective written or recorded statement.  A good statement helps to protect the company and the interviewer from allegations of wrongdoing and liability.

Course Overview:

  • Preserving the Statement
  • Types of Statements
  • Common Problems
  • Structure of a Statement

A Final Review will test your comprehension of the material and a certificate of completion can be printed after passing with score of 80%.

1 hour (approximate time to complete)SHRM CFI HRCI

Price – $79

Continuing education credits – 1 hour (pre-approved credit for CFI and HRCI)

 Purchase Product

Telephone Interviewing

To save time and money, many interviewers are required to conduct a telephone interview to close cases that were traditionally done in person.  Improve your evaluation of circumstances to determine when telephone interviews make sense, and the tools you will need to conduct them.  This course will teach you the structure of an effective telephone interview and adapt your interview skills to a new environment.

Course Overview:

  • Legal Aspects of Phone Interviews
  • Red Flags you should identify before considering a telephone interview
  • Preparing for the Interview Process
  • Listening Skills
  • Verbal Behavior
  • The Interview Process – WZ method

A Final Review will test your comprehension of the material and a certificate of completion can be printed after passing with score of 80%.

1 hours (approximate time to complete)SHRM CFI HRCI

Price – $79

Continuing education credits – 1 hour (pre-approved credit for CFI and HRCI)

Purchase Product

Pre-employment Interviewing

The pre-employment interview is most often the deciding factor that will determine eligibility for employment and qualification for the position.  This program will help you recognize the needs of the position and guide you in tailoring your interviewing skills to find right person for the job and for the company.

Course Overview

  • Interview preparation
  • The Interview Process
  • Behavior analysis required during the interview process
  • Legal Aspects governing your conduct during interview

A Final Review will test your comprehension of the material and a certificate of completion can be printed after passing with score of 80%.

1 hours (approximate time to complete)SHRM CFI HRCI

Price – $79

Continuing education credits – 1 hour (preapproved credit for CFI and HRCI)

 
Purchase Product
 

Interview and Interrogation Review

This program can be used as pre-work before attending the two-day seminar or used as a refresher after the seminar. The course is available for the public and private sector. Each step is explained and then supported with mock interview examples.

 

1 hours (approximate time to complete)

Without Exam – $45 – ideal for review of material Purchase Product

With Exam – $59 – A Final Review will test your comprehension of the material and a certificate of completion can be printed after passing with a score of 80%. Purchase ProductCFI Logo

Continuing education credits – 1 hour (preapproved credit for CFI)

 

FAQs about WZ On-Line Training

Do I have to do the course all at once or can I stop and pick up where I left off?
You can do either one. If you stop midway through the course you will be asked if you would like to pick up where you left off the next time you sign in.

Can I retake the course?
Yes. You can review the material as many times as you like, however, you cannot change your test score.

Can we put these courses on our company’s LMS system?
Yes, we have corporate licensing options. Contact Shane Sturman at ssturman@w-z.com for more information.

Do I get CEU’s?
Yes. If you pass the test at the end with 80% you can print a certificate to submit for CEU’s for CFI and other certifications.


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