December Classes Added in Ft. Lauderdale and Los Angeles! More Info

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Interviewing for HR/ER Professionals

Brett Ward, CFI and Ebay Ireland HR Team

This HRCI approved one-day seminar provides practical tools, tips, and techniques to improve interviewing skills, as well as increase the confidence of the interviewer when handling sensitive and complex employee issues.  Using interactive exercises and drawing on years of practical experience, our instructors will outline a step-by-step process which can be applied to all types of investigations faced by HR/ER professionals.  Learn how to conduct interviews that identify operational loopholes, eliminate innocent employees from suspicion, minimize morale problems, and identify the deceptive without confrontation.

Topics covered include:

  • Physical and Verbal Behavior
  • Reducing Resistance – The Art of Rationalization
  • Effective Questioning Techniques
  • Selective Interview Technique
  • Handling Potential Confrontation
  • Obtaining Thorough Written Statements

To learn more on how WZ can create a custom program for your organization click here.

Meet Brett Ward, CFI

Mike – Thanks for a great training session!  I received a lot of positive feedback.  Your presentation was great, and met my expectations for W-Z training.  I had never been through the training related to ER, but it definitely fit well into what I was hoping to accomplish.

Thanks for a great day.

HRCI Information:
Title: Interviewing for HR/ER Professionals
Recertification Credit Hours Awarded: 6.75
Specified Credit Hours: General

Attendees earn 7 Continuing Education Credits towards CFI recertification (total of 24 needed)

For more information or to schedule a seminar please contact Brett Ward, CFI at 1-800-222-7789 x119 or at

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