Wicklander - Zulawski and Associates, Inc.

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Wicklander- Zulawski & Associates Seminar Registration

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Telephone Interviewing

Many investigators have discovered the benefit of conducting an investigative interview over the telephone under the proper circumstances.  When conducted properly, a telephone interview allows an investigator to conduct an effective interview without the added costs of travel.  The topics discussed during this session are as follows:

  1. Good outcome of a telephone interview
  2. Advantages and disadvantages of a telephone interview
  3. Characteristics of a good interviewer
  4. Interviewer room setup
  5. Subject room setup
  6. Interpretation of verbal behavior
  7. Listening skills exercise
  8. Implementation of the non-confrontational interview (WZ Method) in a telephone interview.

Price: 125.00 (per attendee)

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Wicklander-Zulawski and Associates, Inc. | 4932 Main St., Downers Grove, IL 60515 | (800) 222-7789 fax (630) 852-7081 email- info@w-z.com

© 2009 Wicklander-Zulawski & Associates, Inc.
All material associated with the "Wicklander-Zulawski Non-Confrontational Interview & Interrogation Method" is, unless otherwise stated, the property of Wicklander-Zulawski & Associates, Inc. All rights reserved. Copyright and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in part, in any manner, for reasons other than personal use, is strictly prohibited without prior written permission of the copyright holder.