Below are only a few of the testimonials WZ has received from seminar attendees. For additional testimonials, to verify a testimonial or submit a testimonial of your own please contact WZ at firstname.lastname@example.org.
Lead Homicide Investigators Class
Detective, Addison Police Department
The course was brilliant – undoubtedly the most beneficial training / development course I have been on in the 20 years I have been an auditor! I could have sat there and listened and learnt for a month – Chris was great – totally captivating and I would love to watch him in a real life interview (Brett too!!).
Although I have conducted probably hundreds on interviews over the years – I find myself slightly apprehensive about the next one – getting things in the right order / reading the signs correctly so I don’t lose the momentum of the interview and potentially fail in the admission stage – I have rehearsed it over and over in my mind all the way home yesterday!
I can’t wait to put it into practice – give it a go and learn from any errors – I guess each one builds confidence and knowledge, and I probably won’t get it right first time!!
Please pass my regards to Chris and thank him for a great couple of days – can you remember the last time you went on a course and at 7pm you really didn’t mind still being there – I think that is hugely down to the delivery from Chris.
I hope I will be able to persuade the bosses here to let me go on the advanced course in the future – so much to learn!!
Corporate Audit-United Kingdom
Interviewing for Title VII Infractions
Just wanted to drop you a quick note to again say “thank you” for a great 2 days.
As I mentioned on my eval, having been in business since 1975, it is very difficult to find something that is new and really worthwhile — not that I “know it all”, but I certainly have been exposed to lots of things during that time. And, quite frankly, most seminars and training classes are directed at someone with far less experience.
This was something new for me and makes SO MUCH sense! I think looking at an investigative interview from a different perspective was totally refreshing and impactful.
Angie and I truly enjoyed the two days and are looking forward to our (inevitable) opportunity to apply what we’ve learned. I’m hoping we can figure out a way to get more of our folks exposed to this technique.
Thanks again and safe travels!
Director of HR T-Mobile
20 Year Law Enforcement Veteran
Shane, I attended your training session in Sioux City, IA this past month and thought I would pass on a note of thanks. I’ve been a cop for 20 years and have had very good result interviewing/interrogating suspects. One area that always presents problems is dealing with “career” criminals.
I recently had a case involving the theft of tools from a construction company. The only suspect they had (no proof, just a suspicion) was one of our local halfway house “clients”. I spoke with his parole officer and he told me the suspect had been a problem since being paroled and that he has always had an attitude problem. I told the P.O. I would like to interview the suspect and he just laughed saying the guy would never talk.
Well, I set up an appointment (as you suggested) and met with the suspect at the center. After 45 minutes I had a full confession and his cooperation in retrieving the stolen property. I was amazed at how efficient the introductory statement worked. His P.O. and the others at the center could not believe that this guy folded. His blunders and subsequent confession were unnoticed by him until it was too late. Just thought you might appreciate some feedback.
I attended the W-Z seminar in Cleveland last week. I had my first interrogation since being back from the seminar, this past Tuesday, September 6.
I wanted to write you, and let you know that your seminar and teaching methods really paid off. It was at the 40 minute mark, an employee at my business who was in the interrogation, had tears running down her face, as she admitted to three different theft & policy issues, which were not my “Ace Card.”
After I finished obtaining admissions on incidents which I had no idea about, I then gained the admission on my “Ace.”
It is amazing, to see just how true everything you taught, really is. All the way down to small eye movements, and change in body posture and behavior. I read over the “W-Z Method” for about 12 hours leading up to the interrogation. I was able to remember just about every part of it, and was able to just “Push Play” on my mouth, and “Watch the show.”
I remember at one BRIEF point during the interrogation, thinking to myself, “Wow….THIS IS REALLY WORKING!”
Thank you again for your time at the seminar last week. Your teaching methods and extremely enthusiastic attitude, truly engrained the process in my brain. So much so, that I have recommended your website to a friend at the Marion County Sheriff’s department, in Indianapolis, IN. I told him if their department was really wanting to learn, W-Z was the place to go.
Good luck with your future at W-Z, and thank you again.
Market Loss Prevention Detective
Private Sector-Great Save
I attended your Interview and Interrogation Course in August and was very impressed. I have been using the techniques ever since and have been very successful in interviews including workplace violence interviews, selective interviews and theft interrogations. The skills I obtained by attending this seminar are invaluable in my position. However, there was one technique that I believe Shane spoke about during one segment of the course that I put no faith in. I should have known better!
You told us that if a suspect tries to leave an interview don’t give up. Talk to the chair they were sitting in! I laughed at this point and couldn’t believe it would ever work. Well, two days ago during the interrogation of a suspect the interview began to get away from me and the suspect tried to leave. Almost ready to cut my losses I quickly decided to give this technique a try. What else did I have to lose? As the suspect gripped the door knob I looked directly at her chair and kept talking. I even used the suspect’s name when addressing the chair. This went on for 30 seconds or so as the suspect slowly removed her hand from the door knob and crept closer to the chair. After about a minute of this she eventually rested one of her hands on the back of the chair and began to calm down. Then I suggested she make herself comfortable…she did! I ended up getting 20 more minutes out of her! UNBELIEVABLE!
It goes without saying that the skills obtained by attending the Wicklander-Zulawski Course are a great asset. The two of you did a wonderful job. Even this truly bizarre technique that was taught has been proven in this case. I will never doubt again
Adam Estap, Senior Loss Prevention Administrator
Private Sector-Relying on the Technique
I attended your seminar in Phoenix on 5/18 & 19 and I just wanted to share with you how I was able to apply the information I learned.
On 5/22, I conducted two employee theft interviews using what I had learned in your class. However, I had difficulty moving from one part of the interview to the next. I obtained confessions from both subjects, but I was not satisfied with how I conducted the interviews.
On 5/24, I conducted an interview of a long-term employee that I had been “watching” for the last month. I had practiced the night prior and I felt very confident going into the interview. I followed your (Wicklander) format “to the letter” and within ten minutes I had her confession. I could not believe how well the statement “my investigation is clear but I just don’t know why” worked. After 45 minutes, her admission amounted to over $15,000 in theft of merchandise and cash.
Prior to taking your seminar, I always relied on the information I already had going into an interview. When I conducted the interview on 5/24, I forgot about the information I had (until the end of the interview), and look how well the interview went.
Thank you for a great seminar. You’re a very good communicator and presenter.
Since taking your class in Middlesex, NJ a few weeks ago, I have been able to use the WZ Non-Confrontational Method in a couple of burglary and theft cases with great results. I’ve been to several classes but yours has been the most useful.
Law Enforcement-From Interrogation to Informant
I was in your class on 10/14 to 10/16. Three days after your class, I was involved in an interrogation. One of my night troopers had come to me and told me he had a female heroine addict who had burglarized her sisters house and prior to that had stolen approx. $2,000 dollars from her sister, when the addict was living with her sister.
Since I just took your course I thought I would do the interrogation for him. When the addict arrived I only knew of the larceny and the burglary. By the time I was done with her I had a confession to multiple counts of prostitution. She is now working with our Drug task force.
She is flipping on the guy who set her up for the prostitution. I believe I had the initial confession on the burglary and the larceny with in an hour, the prostitution came shortly after, and the written statement was finished three hours later. During the statement I even got her to give more exact details and more counts to be charged.
Law Enforcement-Developing the Details
The first interview I did after attending the W-Z school in Beaverton, Oregon, with Brett Ward as the instructor, was successful because of this class. I interviewed a male that had tried to strangle a family member and was arrested for attempted murder and kidnapping. As the interview began, the suspect was reluctant to talk to me about the events of that evening. I could tell from his body language and words that he was emotional about his reason for committing this act.
I used the WZ Method with the suspect to tell his side of the story and he confessed. The suspect described his actions in great detail and even included what he planned to do with the victim’s body after she died. This training allowed me to understand what to look for in the suspect’s behavior as well as how to use that in the interview.
Law Enforcement-Tactical Interviewing
I enjoyed your Tactical Field Interviewing class and have used the methods you thought, which lead to two arrests. The first was an non-cooperative mother who was lying about her daughter, who was wanted, being inside. Daughter was arrested. The second case resulted in the arrest of narco pill dealer. Again using methods learned in your class I minimized the crime, built rapport and she confessed to selling. This was only two days after your class.
Police Officer, Loves Park IL PD
First Rape Interrogation
Private Sector-First Case-17 Extra Admissions
Adam M Moon
Loss Prevention Manager
Army & Air Force Exchange Service
Basic & Advanced Seminars Pay off
10 Hour Online Course
“I just completed and passed the WZ final test and printed out my certificate. The course is outstanding! The voice over is excellent. The course content is extremely well done and valuable. I believe every person who conducts interviews/interrogations should take the WZ Investigative Interviewing course.”
First Interview After 2 Day Course
Today I conducted my first interview after receiving your training on 2/27-2/28. I just want to personally thank you and express my gratitude for the seminar that you conducted. I have already been able to apply the techniques that you taught and they worked very effectively! I was also able to pick up on behavioral cues from the subject that I normally would not have noticed. I was able to get an admission and a few roll-overs from the subject!
I hope all is well with you and thanks again!!
Brian Miller | Loss Prevention Specialist, Amazon